Postage

Postage summary

UK postage £3.65

UK Free post on orders over £50  (use the code FREE50 for free delivery)

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International postage 

Each International postage cost is calculated on an individual basis, based on the weight and size of the products. 

We will always do our best to find the best quote. 

To place an overseas order, please send a photo of your basket, or a list of your requirements to admin@paperstory.co.uk.

Please note that the buyer is liable for any import taxes that may be applied. 


*Due to insurance limitations we are unable to ship to the United States of America and Canada*

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All our orders are posted boxed, to offer extra protection to products. 

High value items will be sent tracked and traced with insured delivery.

Items are posted at 3 pm Monday - Friday

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 Freepost

When Freepost items are added with any other Freepost item, the postage will remain Free. 

When added with a postage paid item, then a postage cost is automatically applied.

BFPO

For BFPO deliveries the postal rates may require adjustment dependant on the total weight and size of package  -  Please contact us for details

Missing Parcel Policy

In the unfortunate event of a missing parcel. If a parcel has not arrived within 15 working days, we will make a claim with the Royal Mail. Our aim is to ensure you are entirely happy with the service we offer, and will work with you for an amicable solution. We always keep proof of postage receipts, and follow Royal Mail delivery and claim guidelines
We are unable to accept responsibility or offer a replacement if you have provided us with an incorrect delivery address upon ordering. 
 

Thank you 

PAPERSTORY - ART & CRAFT SUPPLIESPostage